FREQUENTLY ASKED QUESTION

Can my DongCheng battery be rebuilt?

No, do not disassemble battery cartridge.

Can I overcharge a battery?

No, DongCheng chargers have a overcharge protection. For example, the DongCheng Charger (FFCL20-04) communicates with DongCheng 20V MAX Lithium-Ion batteries to detect its charge level. Upon reaching a full charge, the charger goes into a maintenance mode and actively monitors the battery's charge level to keep it fully charged.

Can I use my battery charger with a power inverter?

No, the use of a converter or power inverter may cause damage to the charger and will void the warranty.

Is it possible to do demolition work with a rotary hammer?

Some rotary hammers can do light demolition work, like chipping tile. But for heavy or extended demolition work, a demolition hammer is the better tool for the job.

Can I use a cut-off wheel on any of the DongCheng grinders?

In order to use a cut-off wheel, the DongCheng grinder must be equipped with an approved cut-off wheel guard for the particular grinder. Consult the grinder's Instruction Manual to determine the proper guard. Also, grinder accessories must be rated for at least the speed recommended on the tool warning label.

PRODUCT OPERATION VIDEO
Check out our library of quick how-to videos. You'll get tips and tricks on equipment set-up, preventative maintenance and safe usage of your DongCheng tools and batteries.
CUSTOMER SERVICE
If you believe your tool is defective and would like to submit a warranty claim, please have your tool(s) with you when you call so we can perform some troubleshooting while you're on the phone with us.
For all customer service requests, please call: (+86)513-83299608
DEALER INQUIRIES
If you're a current DongCheng dealer or interested in joining our dealership program, please call: (+86)513-83299608